Owen Tilbury
TOTAL Business Consultants
Principal

Owen Tilbury is the Principal of a Tasmania-based and nationally operating consulting network, TOTAL Business Consultants, which has been helping Australian businesses to reach their profit and growth goals since 1981. He has over 20 years of consulting experience working on three continents.

TOTAL Business Consultants has a consulting team based in Launceston and Hobart, a market research field force and national partnerships with a variety of consulting and coaching organisations.

The firm's growth has been based on the development of intellectual property by Owen Tilbury and his team. Software and printed materials have been developed that puts into the hands of small and medium sized businesses, the planning tools usually only available to larger corporations.

Owen Tilbury was educated at Sydney University, achieving a Bachelor of Arts degree and Diploma in Education. He undertook further studies in Marketing in South Africa and has recently received the Diploma for successful completion of the Company Directors' Course. He has worked in North America, Britain, Europe, South Africa and Australia in a range of roles including line management, strategic planning, marketing, advertising/promotion, training and (for over 20 years) business consulting.

He has experience in working with and for businesses in manufacturing (heavy engineering, TCF, plastics), retail, wholesale, tourism, hospitality, agriculture, forestry, services (professional, business and personal), information technology, finance and printing.

He has worked in liaison with local, state and federal government agencies. He was appointed by the federal government as a Business Network Broker, a Supply Chain Partnership facilitator and a Value Chain Management consultant. He has achieved the industry association ratings of Certified Management Consultant (IMC), Certified Practicing Marketer (AIM) and Qualified Practicing Market Researcher (MRSA).

He was part of the Tasmanian team, which won the National Enterprise Workshop in Business Planning. He won the Royal Australian Planning Institute Merit Award for Community Planning. His firm won the CGU Business Excellence Award (2005) for Innovation in Business.

He is a director of companies related to his business, has been a board member on several not-for-profit boards and consults widely to businesses with board structures undertaking strategic planning and board reviews.

He has extensive experience in:

  • Strategic Planning. Owen facilitates the development of strategic plans for organisations large and small, government and private.
  • Profit and Growth Plans. He is the developer of the Profit and Growth process and has facilitated P & G Plans with businesses all around Australia.

  • Value Chain and Supply Chain Redesign. Over the last decade Owen has been accredited by the federal government as a Business Network Program broker, a Supply Chain Redesign Partnership Program facilitator and a Value Chain Management Program facilitator.

  • Marketing and Market Research. Social research and market analysis/research projects are led by Owen with the assistance of a statewide team and links to national research field forces.

  • Training. Leadership and management training is provided using accelerated learning and activity based training to provide fast paced skills improvement.

  • Speaker. Owen speaks regularly at conferences and seminars on a variety of topics related to organisational improvement.

In the last few years he has worked with clients in:

  • Agribusiness: Owen has prepared industry strategies, created business plans, created supply chains, undertaken research, lead training and raised capital for clients in this sector. He has worked with clients around Australia such as Westhaven Dairy, Heidi Farm Cheese, Bellamy Country Foods, Flinders Island Quality Meats, Botanical Resources Australia, United Milk Tasmania, Roberts Ltd, Webster Ltd, Tasmanian Department of Primary Industry Water and Environment, Capgrains, EcoRecycle Victoria, Tasmanian Chicken Farmers Association, Tas Deer Farmers Council, Tasmaid Milk, Tasmanian Alpaca Association, Tasmanian Quality Wool, Riverina Wool Growers, Cedenco Australia, the Tamar Valley Organic Growers Network and the Tasmanian Farmers & Graziers Association.

  • Manufacturing: Owen has lead corporate strategy, organisational restructuring, market research, product marketing, team training and supply chain redesign in this sector. He has worked around Australia with clients such as Rex Heathcote Furniture, Badger Makes Badges, Eye Spy Signs, APS Chemicals, Blue Horizons Outdoor Clothing Co, Burnie Paper Mill, Pasminco Engineering, Smorgon Fencing, Wesley Vale Paper Mill.

  • Textiles, clothing and footwear: Owen has been involved in projects aiming to redesign work practices and processes, develop new products, open overseas markets, create business plans and train staff. He has worked around Australia with clients like The Australian Dyeing Company, Tamar Knitting Mills, Waverley Woollen Mills, Tasmanian Quality Wool, Riverina Wool Growers, Australian Merino Spinners, International Foot & Shoe Clinic.

  • Forestry: The firm has been heavily involved in farm forestry, timber processing, pulp wood production and government forestry activities. Market research, business planning, capital raising and market development projects have been conducted with clients such as Farmwood Australia, Private Forests Tasmania, Artec (timber and wood processing), Clennett Timber, Specialty Timber Network, Southern Kilns, Newtown Timber & Hardware and Forestry Tasmania.

  • Networks, supply, demand or value chains: Owen is one of a handful of consultants nationally, who have been accredited by the federal Department of Industry Science and Resources as a Supply Chain and Value Chain expert. He was also an accredited Business Networks broker. He has lead major projects in all these cooperative business activities nationally with clients such as Australian Aquaculture Innovations Network, Cedenco Australia, Erico Lightning Technologies Pty Ltd, Hanimex Australia Pty Ltd, Project Design and Development Network, Projects International Network, Tas Developments Network, Tasmanian Honey Exporters Network, Tasmanian Quality Wool Chain, Total Organisational Performance Network, Wild Cuisine Network.

  • Tourism and Hospitality: Helen and Owen Tilbury ran a successful coaching inn restaurant and gift shop for three years in Tasmania. Owen was a tour operative in Europe for several years. They bring that background expertise to bear in business planning, training and value chain design projects with clients such as Meadowbank Estate, Golders Vineyard, Delamere Vineyard, Network Gaming Tasmania, Hayes Catering, and Tourism Tasmania

  • Government: The firm has a long and successful track record of working with government agencies such as Business Tasmania, Victorian Department of State and Regional Development and Queensland State Development. Specific projects have also been conducted in strategic planning and training for government departments such as Tasmanian Department of Justice, Department of Primary Industry & Fisheries, Forestry Tasmania, Launceston City Council, Hobart Council, West Tamar Council, Break O'Day Council, Northern Tasmanian Regional Development Board, Business North and Office of Sport and Recreation.

  • Retail/wholesale: Owen worked in retail store and marketing management for three years with Edgars Stores, South Africa's largest family clothing chain. He ran a store with $2 million turnover and headed up the company's Sales Promotion Department. He also held the position of Assistant Advertising Manager. During his career with advertising agencies in Tasmania he handled many of Tasmania's name retailers such as Jenerick Warehouse, Cooper Automotive, David Johnstone & Associates, Langworthy Pty Ltd, Charles Davis, Supa Value supermarkets and Eastlands shopping Centre. He has lead major business improvement projects with Tasmanian clients such as Loughrans and nationally with FujiFilm Australia, distributors of Fuji Film products and equipment.

  • Information technology: Owen has been involved in the introduction of e-commerce into businesses around Tasmania. He has also lead business planning projects with high technology firms nationally such as Dataplex, Hanimex Australia, I-Pharmacy and Destination.Tas.

  • Finance: The firm has conducted business and strategic planning activities at a corporate and branch level with financial institutions such as Savings and Loans Credit Union, Island State Credit Union and Tasmanian Perpetual Trustees.

  • Printing: Owen's background in advertising, sales promotion and marketing means that he has had a wide exposure to the possibilities of print technology. Value chain and business planning projects have been lead by the firm with clients such as SprintaPrint, ISW Printworks, Marvel Finishing, Richmond Concepts and Print.

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